Refund policy

Returns and Refunds

We do not accept returns or offer refunds for change of mind, no longer needing the item, or personal preference. We do not offer a trial-period or satisfaction-based money-back guarantee.

Damaged, Defective or Incorrect Items

If your item arrives damaged, is defective, is incorrect, or is materially different from its description, please contact us within 30 days of delivery.

Include your order number, the email address used at checkout, and a description of the issue. We may request reasonable photos or a short video to help assess the problem. If you cannot provide these, please contact us to discuss an alternative.

Once the issue is verified, we will arrange a refund or a replacement at no additional cost, as appropriate and in accordance with applicable law. Formorafit will cover any necessary return shipping costs for these issues.

Return Instructions

Please contact us before returning an item. If a return is necessary, we will provide the return instructions and address. Do not send items to the sender address on your parcel unless we instruct you to do so. A return may not be required in every case.

Refund Processing

We will notify you of the outcome of your request. Approved refunds will be issued to your original payment method, subject to applicable legal requirements. The time for funds to appear in your account depends on your bank or payment provider.

Contact Us

Email: support@formorafit.shop
WhatsApp: +1 (815) 265-1647

We respond to all inquiries within 24 hours, including weekends. This is our response time, not a guarantee that a refund or replacement will be completed within 24 hours.

Your Legal Rights

Nothing in this policy limits your rights under applicable consumer protection laws, including rights relating to non-delivery, faulty goods, or goods that do not match their description. Any additional rights or longer claim periods provided by applicable law remain unaffected.